Third Quarter 2010 Newsletter
A few months ago, we received an enhancement request to add three fields to the equipment master file in RentalMan. The request was to add three alphanumeric fields with a length of eight characters each. While reviewing the request, we started asking ourselves the following questions:
If we add three fields, why not a hundred? Why not a thousand?
What if the requirements change, as they sometimes do, and the fields need to be ten characters each instead of eight? For that matter, what if they need to be a numeric field or a date field?
Looking back at the shows we have exhibited at in 2010, the strongest feeling I walked away with was that a positive shift is definitely happening in our industry. Like any other company, we really had to analyze where our money would be allocated throughout the year. The issue of exhibiting or not exhibiting at trade shows was a big focus, since so many resources are required to pull off a successful show. With shows being exceptionally slow in 2008 and 2009, the option of not exhibiting became even more attractive.
Since our last newsletter, we’ve received several questions regarding the release of RentalMan Version 11. We compiled these inquiries to create a Frequently Asked Questions document to help you better understand Version 11’s features, the overall upgrade process and how this will affect you.
Some questions we answer in our FAQ Guide:
- What’s new in Version 11?
- Do I need to schedule my upgrade?
- How much will upgrading cost?
- What is the process of an upgrade?
Due to the great response we received from our June credit card processing WebEx, we thought it might be a good idea to circle back to see if there were any additional questions or comments on the topic. For those of you that missed the training session, you can view a recording of it as well as the associated documentation on our User Assistance Site. Areas that we found customers to be the most excited about were:
- No additional monthly or licensing fees
- One point of support for both RentalMan and Credit Card Issues
- Hosted service – fewer possible adjustments
- All credit traffic will require a RentalMan document. No unauthorized terminal usage.
To learn more about IP Charge – Payment Processing Host, you can view the demo and documentation on our User Assistance Site. For further assistance, please contact us.
August signaled third quarter IBM announcements and new models, completing this year’s rollout of POWER7.
New models introduced: the flagship Power 795 and four Express models: 710, 720, 730 and 740.
A record 285 customers moved criticial business workloads to IBM systems and storage in the second quarter of 2010 to take advantage of continuing IBM enhancements announced with Power Flex: supporting active-active availability between two systems, allocation and re-balancing of processor and memory, plus live partition mobility for optimal flexible workload movement.
For More Information:
Did you know you can adjust the number of copies printed for RentalMan transactions?
With RentalMan’s Outq Override File Maintenance, the number of duplicate copies that print for the transactions listed here can be controlled. This functionality is self-maintained by our On-Premise clients. Our Software as a Service (SaaS) clients are encouraged to have these maintained with the help of our support staff.
If you haven't already registered for Wynne Systems' Support Portal, we highly recommend you take a moment to do so. Our Support Portal offers access to your support cases, a breadth of RentalMan documentation, programs fixes and more. The Support Portal is secure, easy-to-use and is available 24 hours a day.
Last quarter we introduced you to Wynneston the wynnetern and encouraged you to submit photos of him in creative places. It's thanks to you that Wynneston's schedule has been jam packed with various adventures around the world. He has tons of new friends, was able to test drive a few vehicles and has already traveled to different parts of the United States, Finland, France, Saudi Arabia, Belgium, Germany and the United Kingdom! Check out his adventures here.
Thank you for your participation!