Dispatching a fleet of field technicians is a multi-faceted operation too complex to hinge on whiteboards and spreadsheets. Communication breakdowns can cost opportunities and lack of visibility can leave your dispatchers in the dark and unable to respond. TechConnect provides all-encompassing visibility to your managers and dispatchers, enabling them to see the big picture and manage their operations more effectively.
Streamline all aspects of the scheduling process
Through intuitive drag-and-drop, TechConnect makes scheduling easier, faster, and more error-resistant. By representing work as blocks of hours along technician-specific timelines, TechConnect makes scheduling tactile and precise.
Increase productivity and customer satisfaction
Your customers want their equipment serviced as quickly as possible, and you want your service team to work on as much equipment as they can handle. By eliminating scheduling inefficiency TechConnect enables service departments to complete more work faster.